TERMS & CONDITIONS

 

Welcome to raceevolution.net (the 'Site'). Here are the details about how we work.

 

Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by these terms.

 

1. Currency and Pricing
All transactions are processed in the currency shown on the item and checkout pages. Most countries have tax included in the price, if not, the tax will be shown on the checkout page before purchase. 
 
2. Shipping and Delivery
We deliver products to most of planet earth and select parts of our solar system. Shipping rates and times are outlined on our Shipping page, and will be quoted with any order.  Almost all of our products are shipped from our overseas suppliers direct to you.  This saves us money on holding stock so we can pass these savings onto you.  However, it means it may take a bit longer to get your items.  If you need them fast please check with us before ordering.  
 
3. Customs Duties and Delays
Unfortunately we are unable to control customs, and they may hold up your delivery.  Please note any customs duties are unlikely, but if due they are payable by yourself.
 
4. Customer Service
We are committed to providing exceptional customer service and quality products. If you have any questions or concerns about a product, your order, or life in general; send through an email to sales@raceevolution.net 
 
5. Return Policy

We guarantee that our injection moulded fairings will fit your OEM mounts.  Due to the nature of compression/hand moulded fairings we are unable to guarantee they will fit OEM mounts, as they may require some adjustment to fit.  For other parts, we guarantee they will fit the make and model bike as specified in the product details (OEM Mounts only). 

Great care is taken to ensure that our product are adequately packaged prior to shipping from the factory.  All our products are well packed to prevent damage during transit.

We make sure that we every fairing kit is inspected prior to shipping to ensure only quality parts are delivered. We will never ship any damaged parts.

We also guarantee your parts will arrive in excellent condition. 

Should your parts be damaged on arrival, please take good quality photos of the packaging and the damaged goods and send them to sales@raceevolution.net.  Any claims for damage on arrival or incorrect parts must be made within 7 days of receipt. 

We will organise replacement parts to be sent to you, or if we are unable to replace the part, we may request that you return it to us, and we will provide a refund.  Where the item is returned to us it must be returned in original saleable condition, so please ensure it is adequately packaged.  Where an item is returned to us in non-saleable condition it will be returned to you as no refund can be provided.  Where an item is returned to us as an incorrect/non fitting item and it is determined that the part is correct, it will be returned to you as no refund can be provided.

Once the item is received and inspected by our team, we will process a refund for the item to your original payment method.  Shipping costs can only be refunded on faulty items that have been purchased separately.  Shipping will not be refunded if there are other items listed on the invoice when a faulty item is returned.  If we have agreed to refund any shipping costs incurred by you in returning the item to us, you must provide us with the receipt clearly showing the shipping costs in order for us to refund those costs.

Race Evolution does not accept responsibility of customer sent return packages, so it is advised that when shipping returns, customers should select a service that provides tracking.

PLEASE NOTE:  Duty, tax and/or shipping costs incurred on a return order is at the customers expense and cannot be refunded unless the item is deemed faulty by a team member.

We do not accept returns for incorrect choice or change of mind.  

Orders cannot generally be cancelled once they have started to be processed.  If you wish to cancel your order, please email sales@raceevolution.net.  Please not any cancellations if available are subject to restocking fees. 

 

6. Website Content

 

Images shown on the site are examples of the product only and slight variances may occur between these photos and the actual item.  The item will meet the specifications as stated on the website.

 

7. Copyright

 

The contents of our website, and the site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our Site) use by its users.

 

You may download or copy the contents and other downloadable materials displayed on the site for your personal use only. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying.

 

You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works of, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents of this site.

 

8. Security

 

When purchasing from us your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact us via email at sales@raceevolution.net